Associate, Business Continuity Specialist (JRI-5107)

The Business Continuity Coordinator is assigned the overall responsibility for co-coordination of the recovery program including scheduling, testing and maintenance of recovery plans. This also includes Post event review to ensure that all incidents during the events are addressed and resolved before the next instance.

The Business Continuity Coordinator is also in-charge of maintaining a business continuity plan (BCP) is a document that consists of the critical information an organization needs to continue operating during an unplanned event.

The BCP states the essential functions of the business, identifies which systems and processes must be sustained, and details how to maintain them. It should consider any possible business disruption.

The Business Continuity Coordinator role is to lead the planning, implementation, and maintenance of strategies that ensure the organization's operational continuity in the face of any disruption. This position is key to minimizing the impact of unexpected events and ensuring that critical business processes can continue without significant interruptions. The ideal candidate will have experience in risk management, development of continuity and disaster recovery plans, as well as leadership and communication skills to coordinate with multiple departments and branches. 

He/She will be responsible for identifying vulnerabilities, assessing risks, and developing practical solutions to maintain operational resilience. Primary responsibilities include the creation and updating of business continuity plans (BCP), conducting regular testing of these plans. Additionally, the coordinator must continuously monitor the operational environment to identify new threats and adapt plans accordingly.

Responsibilities

• Develop and maintain business continuity plans and lifecycle.
• Conduct business impact analysis (BIA).
• Coordinate recovery drills and tests.
• Identify and assess operational risks.
• Collaborate with IT and security teams.
• Monitor emerging threats and adapt plans.
• Ensure compliance with regulatory standards.
• Manage communication during incidents.
• Continuously evaluate and improve existing plans.
• Communicate and Coordinate activities with Branches and Head Office.

Requirements

• Bachelor’s degree with min. 3-5 years working experience in a bank or a financial institution
• Possess excellent working knowledge of ITIL best practices
• Proven experience in leading incident response efforts and coordinating cross-functional teams.
• Familiar with supporting Desktop End User Services, Infrastructure, Banking Applications and Operations.
• This role requires an analytical mindset, attention to detail, and the ability to work under pressure.
• Experience in leading a team and ability to delegate tasks effectively.
• Ability to make decisions quickly and effectively.
• Ability to coordinate with other members in the technology teams to ensure all aspects of an incident is managed properly.
• Excellent communication, presentation, and interpersonal skills.