VP, Delivery Governance Manager

Job Responsibilities

Regional GRC Framework and Governance:

• Establish and maintain consistent APAC TSG governance processes, accountabilities, escalation paths and minimum control requirements.
• Provide management with clear oversight of compliance, control effectiveness, risks and remediation progress.

Risks, Issues and Control Management:

• Embed effective controls and risk-aware practices into day-to-day TSG service delivery and operations.
• Drive early identification, escalation and remediation of operational and compliance risks and control weaknesses.

Assurance, Lessons Learned and Continuous Improvement:

• Ensure TSG readiness for audits, control reviews, red-team exercises and penetration tests through timely evidence, ownership and responses.
• Oversee remediation and convert findings into sustainable improvements that reduce recurring risk.

Regional Process and Control Standardization:

• Standardize priority TSG processes, controls and evidence requirements across APAC while addressing justified local needs.
• Drive adoption and continuous process improvement through clear guidance, implementation support and effectiveness reviews.

Stakeholder and Specialist Coordination:

• Partner with APAC branch leads, local PICs and TSG service owners to address local requirements and improve service delivery consistently across the region.
• Coordinate ITSQ, risk, security and audit specialists to resolve dependencies and deliver governance, remediation and process improvements.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Risk Management or a related discipline.
• Strong knowledge of IT governance, risk and compliance principles, control frameworks and IT infrastructure operations.
• Relevant experience in IT governance, technology risk, compliance or service management within an IT infrastructure or operations environment.
• Experience establishing governance routines, assessing risks and controls, managing issues, and tracking remediation to closure.
• Experience improving and standardizing processes and controls across multiple teams or locations.
• Ability to design governance processes, controls, evidence standards, risk indicators and management reporting.
• Strong analytical, root-cause analysis, process-improvement and technical-writing skills.
• Working knowledge of IT infrastructure services and operational risk management.