AVP, Operation Project Management

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.
 
With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Job Description:

We are seeking an operation project manager to join our Project Management group. This role will be instrumental in driving inter-stakeholders projects focused on enhancing processes to improve speed, accuracy, and efficiency.

Responsibilities:

• Collaborate with the stakeholders to enhance risk control frameworks through various projects.
• Act as a liaison between departments to facilitate discussions and briefings.
• Analyse operational incidents to identify root causes and lead discussions for solutions.
• Assist with ad-hoc assignments from management and monitor critical issues.
• Develop strategic plans and operational goals aligned with organizational objectives.
• Identify and implement process optimizations and efficiency enhancements.
• Assess operational risks and ensure compliance with regulatory requirements and internal policies.
• Organize discussions to build robust Business Continuity Plans (BCP) in line with guidelines.
• Foster a positive team environment that encourages professional growth.
• Collaborate with internal stakeholders to align operations with overall objectives.
• Utilize technology to enhance operational efficiency and customer experience.
• Ensure compliance with banking regulations and internal policies.
• Monitor KPIs and operational metrics to track performance and report to senior management.

Requirements:

• University graduate with relevant experience
• With at least 5 years of relevant experience in corporate/wholesale banking or Branch/ Back Office Operation
• Knowledge in particular banking operation process e.g. Trade Finance, Global Markets & Treasury, Payment, Loan
• Good communication and writing skills
• Good team player, possess good interpersonal skills, problem solver
• Positive personality, open to ideas and motivated, proactive, KAIZEN mindset
• Experience in business analytics and/or low/no code app development are welcomed