AVP / VP, Operations Risk, Operations Planning Group

SMBC Singapore is the Regional Hub for SMBC Asia Pacific Branches outside of Japan. As part of the Governance Planning Department for Asia Pacific, the Operations Planning Group supports the activities to ensure operations resilience, control and governance across business functions and branches in APAC

This position will lead a team that works closely with our colleagues in APAC Offices in the review and advisory of business and operational processes, and other activities related to enhancing the internal control framework to reduce processing risk, enhance governance and optimize operations control.

Job Responsibilities

• Formulate, implement and review policies, procedures and best practices to ensure efficiency and compliance in front to back banking operations.

• Review of operational risk incidents, to identify root causes and assess quality, adequacy and effectiveness of preventive measures.

• Manage issues and queries related to Head Office rules and provide prompt resolution, guidance or workaround as appropriate.

• Lead or support projects & cross functional initiatives related to enhancement of internal controls or to improve efficiency of internal process through automation or digitization as assigned by Management.

• Provide advisory on solutions or management responses to address audit and/or regulatory observations.

• Prepare and present regular updates and progress reports to senior management.

Job Requirements

• Strong understanding of Banking Operations (Front to Back). Experience in Corporate Banking sector will be an advantage.

• Good understanding of local banking regulations and awareness of risk management terminologies and framework.

• 10-15 years of experience in Operations, Risk Management, or banking related project management

• Proficient in Microsoft suite of applications.

• Excellent interpersonal, communication and presentation skills.

• Ability to work independently, have stakeholder management and problem-solving skills.

• Collaborative and maintain positive working relationships with other departments.

• Ability to multitask and adapt to changing environment.

• Experience in people management and staff development is preferred.

• Work location: One@ChangiCity