AVP/VP - Project Lead, Remittance Group

Responsibilities:

• Lead and manage change initiatives within the operations team, focusing on process improvements, system integrations, and operational enhancements.
• Collaborate with cross-functional teams to identify areas for improvement and develop strategies to implement best practices in payments operations.
• Conduct risk assessments and impact analyses to ensure changes are implemented with minimal disruption to operations.
• Facilitate training sessions and workshops to ensure staff are equipped to adapt to changes in processes and systems.
• Monitor and report on the progress of change initiatives, providing regular updates to stakeholders and senior management.
• Identify and address any resistance to change, fostering a culture of continuous improvement and innovation within the team.
• Stay updated on industry trends and regulatory changes in the payments landscape, ensuring that our operations remain compliant and competitive.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Operations Management, or a related field.
• Minimum of 10 years of experience in operations within the payments domain, preferably with a focus on change management.
• Proven track record of successfully leading change initiatives and improving operational efficiency.
• Excellent analytical and problem-solving abilities.
• Outstanding communication and interpersonal skills, capable of engaging with stakeholders at all levels.
• Knowledge of payment processing systems, regulatory requirements, and industry standards.
• Ability to thrive in a fast-paced and constantly evolving environment.