Analyst- Client service

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Section 6 : (a) Knowledge (b) Skills (c) Experience (d) Qualifications 

(a)    Knowledge of corporate banking products and processes, RBI regulations, Customer Service guidelines / aspects,
(b)    Customer Relationship / Communication skills, Customer Service orientation, Good communication skills, Team player with logical reasoning and proactive approach towards work, Proficient in MS Office suite, Good relationship building skills.
(c)    Minimum 2 years of work experience in a Bank or Financial Institution in Customer Service, Operations, or similar department.
(d)    Graduate / Post Graduate in any stream (B.Com / BBA / BMS / MBA preferred).

Special Skills Required – NA

same as Internal