Assistant Vice President, Business Governance & Control | Customer Risk Assessment

At SMBC, you’re not just joining a company—you’re becoming part of a community that values respect, growth, and making an impact every day. We offer a range of flexible benefits designed to help you balance work, family, and your personal goals:

• Great Place to Work Certified: Proudly certified as a Great Place to Work, we provide a welcoming and supportive culture where your contributions are valued.
• Parental Leave: Enjoy competitive parental leave to support you through life’s important milestones.
• Women in Banking and Finance (WIBF): As a Gold member, employees have access to events, professional development courses, and valuable networking opportunities.
• Me Time: Take 2 paid hours off each month to focus on your wellbeing—because your health matters.
• Comprehensive Insurance: Permanent employees benefit from SMBC-funded Life, Total and Permanent Disability (TPD), and Group Salary Continuance Insurance for peace of mind.
• Social Contribution Leave: Take one day each year to volunteer and give back to your community with paid Social Contribution leave.

At SMBC, we believe our strength lies in our diverse workforce—people who bring their unique perspectives and talents to deliver innovative solutions for our clients. We’re committed to fostering an inclusive environment where everyone feels supported to grow both professionally and personally.

Reporting to the Director, Business Governance & Control | Customer Risk Assessment, this position is responsible for the implementation and management of the SMBC Sydney Branch’s customer due diligence processes, including prioritizing of staff responsibilities to ensure timely completion. This position will also escalate and communicate any AML/CTF issues that arise due to assessment or investigation issues. In addition, this position will also assist with any compliance related tasks assigned by Customer Risk Assessment team managers / leaders and the Head of Business Governance and Control.

Reporting to the Director, CRA this position is responsible for:

• Timely review and assessment of customer name and associated party screening and monitoring in SMBC name screening system 
• Ensure appropriate and timely requests to Front Office for collection of documents from customer 
• Continued liaison with Front Office to ensure timely receipt of customer information 
• Complete customer risk rating and money laundering risk assessment control documents, including Politically Exposed Person, Negative News and Sanction Country Link analysis, in a timely manner 
• Ensure KYC files are accurate and complete and well-substantiated and completed within the specified timeframe
• Conduct appropriate searches and screening in relation to all parties in association with KYC completion 
• Review policy and procedure documents in relation to AML/CTF obligations to develop a deep understanding of SMBC requirements and ensure consistency of current practices 
• Ensure appropriate implementation of updates to all processes based on Australian and SMBC changes, and any instructions from Customer Risk Assessment team leaders/ managers or Head of Business Governance and Control
• Maintenance of AML/CTF records including customer files and timetable for reassessment 
• Ensure issues arising are addressed appropriately and in a timely manner 
• Undertake any other tasks assigned by your Manager / Team Leader

To succeed, you will have:

• Tertiary qualification such as an undergraduate degree in business, law or equivalent 
• Proven understanding of compliance and AML/CTF risk frameworks
• AML/CTF experience including in particular completion of customer due diligence including Politically Exposed Person, Negative News and Sanction Country Link analysis as well as undertaking of Transaction Monitoring 
• Strong understanding of banking operations and financial products and services 
• Understanding of Australian financial market and regulatory framework 
• Able to find practical solutions to legal and regulatory requirements 
• Able to promote a strong compliance and AML/CTF culture both internally and externally 
• Ability to build and maintain effective working relationships with colleagues 
• Sound time management skills 
• Good organisational skills and ability to meet deadlines 
• Accuracy and attention to detail 
• Good communication skills (discussions with Front Office and others responsible for AML/CTF procedures)

SMBC: where you can Be Yourself, Make a Difference and Build Your Career.