Assistant Vice President, Human Resources Operations (Contract)

KEY RESPONSIBILITIES

• Assist in delivering workforce administration services such as onboarding, maintaining personal files, updating HR databases, probation monitoring, employment verification, offboarding/exit procedures, staff movement, and issuance of standard letters according to SOPs and agreed timelines.
• Assist in annual HR policies and procedures review.
• Manage annual vendor assessment and vendor payment for services engaged by HR Operations.
• Monitor and coordinate local and APAC new hire induction programs.
• Support expatriate work permit processes including monitoring, renewal, cancellation of permits, securing expatriate hiring approvals from JTKSM, annual EP/PVP headcount projections, and other permit-related matters.
• Assist with all regulatory reporting and filings to ensure compliance with Immigration, and JTKSM requirements. This includes JTKSM reporting for expatriate appointments and terminations.
• Monitor completion of Training Needs Analysis (TNA) and ensure Heads of Department assign appropriate training in a timely manner.
• Assist in training administration including HRDC and STF monitoring, HRDC grant applications and claims, STF payments, and coordination of in-house training.
• Assist with ex-employee screening processes ensuring completion within 15 days.
• Respond to basic employment inquiries, providing relevant information, explanations, and advice to employees.
• Handle standard service requests and employee feedback, escalating issues to management when necessary.
• Monitor and process vendor payments for HR services and coordinate vendor assessments.
• Ensure compliance with organizational policies and applicable legislative/regulatory requirements.
• Perform any other duties as assigned by management.

JOB REQUIREMENTS

• Diploma or Degree in Human Resource Management, Business Administration, or related discipline.

• Minimum 7 years of experience in HR operations, preferably within a financial institution.
• Knowledge of Malaysian labor laws and HR practices.
• Strong knowledge of Malaysian labor laws and HR practices.
• Hands-on experience managing HRDC processes and expatriate permit will have added advantage.

Special Skills Required

1. Computer literate and proficient in MS Office
2. Knowledge of Success Factor is a plus
3. Excellent communication and interpersonal skills
4. Outstanding organizational and time-management abilities
5. Multi-tasking and can work independently under pressure
6. Detailed and meticulous