Assistant Vice President (Client Onboarding) - ICIB Singapore (India Corporate & Investment Banking)
Singapore
The position is responsible for supporting the ICIB Singapore business with a strong focus on booking, documentation, process execution, operations coordination, credit administration, and KYC. The role ensures that client onboarding, account and facility setup, transaction processing, credit applications, covenant monitoring, and periodic reviews are carried out accurately, timely, and in full compliance with internal policies and regulatory requirements.
The role will work closely with ICIB Singapore and Onshore Relationship Managers, Middle Office / Operations, Credit / Risk, and Legal & Compliance to ensure smooth end-to-end execution, strong control standards, and high-quality service delivery.
1. Booking, Documentation, and Setup
- Perform and support booking of accounts, facilities, and transactions in internal systems in accordance with approved terms and conditions.
- Ensure all documentation is complete, accurate, and properly maintained, including facility documents, security documents, and account opening records.
- Support setup and maintenance of credit limits, trade limits, and transactional lines in relevant systems.
- Liaise with Middle Office / Operations to ensure smooth and timely processing of bookings, amendments, and operational requests.
2. Credit Applications and Covenant Monitoring
- Support preparation and coordination of credit applications, renewals, and amendments, including data gathering, financial spreading, and documentation collation.
- Ensure accuracy and completeness of credit submissions and follow up with relevant stakeholders to meet approval timelines.
- Maintain trackers for credit conditions precedent, covenants, and undertakings, and monitor compliance on an ongoing basis.
- Follow up on covenant breaches, waivers, and remedial actions, and escalate issues promptly to the Team Lead / Manager.
3. Process Execution and Operations Support
- Support day-to-day transaction processing, limit utilisation checks, and operational follow-ups.
- Coordinate with internal stakeholders to ensure timely execution of client requests, including drawdowns, rollovers, amendments, and repayments.
- Monitor pending items, exceptions, and breakages, and ensure timely resolution and escalation where required.
- Contribute to improving process efficiency, turnaround time, and control standards.
4. KYC, Reviews, and Compliance Support
- Support client onboarding, periodic reviews, and KYC refresh processes in accordance with internal and regulatory requirements.
- Ensure KYC documentation, client information, and records are complete, accurate, and up to date.
- Track and follow up on outstanding KYC items, review deadlines, and compliance requirements.
- Work closely with Legal & Compliance and relevant control functions to address KYC, AML, and compliance queries.
5. Portfolio and Data Management
- Support maintenance of client and facility data in internal systems, ensuring accuracy and consistency.
- Assist in preparation of reports, trackers, and management information for portfolio monitoring and control purposes.
- Support periodic reviews, renewals, and amendments by coordinating documentation, data updates, and internal approvals.
6. Risk, Controls, and Audit Support
- Ensure tasks are performed in accordance with internal policies, procedures, and control standards.
- Support preparation for internal audits, external audits, and regulatory reviews, including data gathering and document checks.
- Assist in tracking and closing audit findings, control issues, and process gaps within agreed timelines.
- Escalate issues, errors, or control concerns promptly to the Team Lead / Manager.
7. Team and Stakeholder Coordination
- Work closely with ICIB Singapore and Onshore Relationship Managers, Credit / Risk, Legal & Compliance, and Middle Office / Operations to ensure smooth end-to-end execution.
- Provide reliable day-to-day support to the team and contribute to a disciplined, control-focused working environment.
- Take ownership of assigned tasks and deliver with accuracy, timeliness, and attention to detail.
Qualifications and Experience
- Diploma / Degree in Business, Finance, Accounting, or related discipline.
- At least 5-7 years of experience in corporate banking, operations, middle office, or similar support / execution roles preferred.
- Good understanding of banking operations, documentation, booking processes, credit administration, and KYC / compliance requirements.
- Familiarity with credit facilities, trade finance, or transactional banking processes is an advantage.