Corporate Banking Support

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Job Description : 

• Process fixed deposit and loan transactions accurately and timely.
• Provide operational support to Relationship Manager (RM) and related teams.
• Liaise with internal departments such as Operations, Marketing, and RM to ensure seamless workflow and issue resolution.
• Respond to client inquiries promptly and professionally to ensure high customer satisfaction.
• Promote banking products via telephone, including short-term loans, call loans, fixed deposits, bills of exchange, and treasury bonds.
• Lead a small KYC team within the Corporate Banking Support function.
• Ensure all KYC cases are handled within deadlines and without repeated errors.
• Act as the Person-in-Charge (PIC/RM) for Corporate Banking Support portfolio, ensuring accurate tracking and reporting.
• Manage projects and ad-hoc assignments related to Corporate Banking Support Team, ensuring timely completion and stakeholder alignment.
• Support Treasury, Loan Deposit, and Cash Management Services in identifying business opportunities.
• Provide market feedback and updates on competition and trends.
• Monitor credit utilization and encourage full usage where appropriate.
• Facilitate smooth operations for Relationship Managers and assist in resolving client-related issues.

Qualifications : 

• Bachelor’s degree in Business Administration, Finance, Economics, or related field.
• Minimum 3–5 years in Banking Operations, Client Service or Assistance Relationship Manager (ARM).
• Strong understanding of banking products and services.
• Excellent communication and interpersonal skills.
• Leadership and team management capabilities.
• Detail-oriented with strong organizational and problem-solving skills.
• Proficiency in Microsoft Office and banking systems.
• Good command of English in both speaking and writing