Executive Director, Head of TB Operations Excellence, SPDAP 1

We are seeking a highly motivated and experienced Program Manager to drive the advancement of our transaction banking initiatives.

Transaction Banking is a key strategic priority for SMBC Group, and we are looking to enhance our expertise in this domain to accelerate business growth.

In this role, you will have the opportunity to lead a variety of important programs and projects across the bank, playing a pivotal role in shaping the future of our transaction banking offerings and contributing to the overall success of the organization.

Job Responsibilities

The Program Manager is responsible for overseeing and driving key programs/projects and ensuring successful delivery of the overall program. The role holds a strategic function to work closely with various stakeholders to achieve business goals and objectives, including Mid-term plans.

• Plan and define the scope of the program and its individual projects
• Develop detailed project plans, key objectives and milestones with progress tracking
• Define tasks and required resources to manage project and required team members and subject matter experts
• Coordinate with internal stakeholders and resources and external parties to execute projects under the portfolio
• Manage and mitigate project risks to deliver on-time, within scope and budget
• Establish and maintain relationships with stakeholders
• Create and maintain comprehensive project documentation
• Report portfolio status and escalate issues to senior management as appropriate. Arrange regular cadences with management and the project committees to provide updates and report on individual project status
• Manage any changes to the project scope, timeline and budget
• Coordinate the dependency management between different projects in the portfolio
• Participate in global forums to create global alignment and standardizations as necessary with other regions

Qualifications

• Degree in related fields such as banking and finance, business administration etc.
• Certification in Project Management
• Project planning and management, change management, risk management and other applicable project management qualifications
• Project management certifications such as PMP and CAPM will be highly regarded
• Process improvement skills and certifications such as Lean Six Sigma, Scrum / Agile
• Proficiency in project management software and tools
  
  

Requirements

• About 10 to 15 years' experience in the financial sector with leading projects in corporate banking is essential
• Managing large-scale, front-to-back, business, regulatory, digitalization and/or process improvement projects
• Good appreciation of digitalization as such big data and AI particularly with application to the financial industry
• Confident in leading discussions with senior management, building consensus and influence change
• Ability to bridge between business needs and technical requirements
• Collaborative and a good listener to understand businesses need
• Excellent communication skills
• Problem-solving and leadership skills