Executive Director, Head of TB Operations Excellence, SPDAP

Objectives of this role

• Collaborate with Stakeholders and lead / drive Enterprise Value and excellence in Transaction Banking business across Business Operations, IT & Finance functions
• Operations Excellence: Some of these include to lead / drive Process re-engineering, process simplifications, achieve higher STP via better Data quality, Agentic automation, Business activity monitoring and clear measurable KPI’s
• IT excellence: Better quality of delivery, lower cost to develop, Vendor engagement models, better cost and effort estimation models, right balancing of delivery across Offshore– Onshore delivery centers etc.
• Finance Excellence: Lead and Manage Investment roadmaps, Budgeting process, Investment sizing and reducing TCO, Project financial tracking frameworks and tools, continuous Value realization
• Implementing organization-wide goal setting, performance management, and annual operations planning
• Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met

Responsibilities

       To lead the members and achieve the followings.

• Analyze internal operations and identify areas for process enhancement
• Ensure business strategies and plans are continuously aligned with the short- and long-term objectives developed in tandem with Stakeholders
• Partner with Business, Sales & RM’s so that sufficient investment capital can be budgeted for near-term growth targets
• Manage capital investments and expenses aggressively to ensure that the company achieves investor targets for growth and profitability
• Monitor performance with tracking software and take corrective measures when necessary, and prepare detailed updates and forecasts
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

Required skills and qualifications

• At least 10 years of relevant experience
• Excellent experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity
• Understanding of advanced business planning and regulatory issues
• Solid grasp of data analysis and performance metrics
• Ability to diagnose problems quickly and foresee potential issues

Preferred skills and qualifications

• Budget Management
• Finance Management
• Business Process Management
• International business experience