Platform Engineer (IT Infra)

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

SUMITOMO MITSUI BANKING CORPORATION MALAYSIA BERHAD - SMBCMY

Key Responsibilities:

Infrastructure Management & Support

• Manage and maintain enterprise-grade Wintel infrastructure across physical and virtual environments.
• Administer and optimize Nutanix hyper-converged infrastructure platforms.
• Perform system patching, vulnerability remediation, and configuration compliance across Windows and Linux servers.
• Monitor system performance, availability, and capacity planning to ensure optimal operations.

Compliance & Risk Management

• Ensure infrastructure compliance with BNM RMiT and other regulatory requirements.
• Conduct regular risk assessments and implement mitigation strategies to reduce exposure to acceptable levels.
• Maintain audit-ready documentation and evidence for infrastructure changes and compliance activities.
• Collaborate with internal audit and risk teams to address findings and implement corrective actions.

Change Management

• Follow structured change management processes for system updates, patches, and configuration changes.
• Assess and document potential risks associated with changes, ensuring minimal impact to business operations.
• Participate in Change meetings and provide technical input for infrastructure-related changes.

Technical Expertise & Advisory

• Act as a subject-matter expert (SME) for Wintel and virtualization technologies.
• Provide technical advisory and support to end-users and internal teams.
• Troubleshoot and resolve complex infrastructure issues, escalating to vendors when necessary.
• Develop and maintain technical documentation, SOPs, and knowledge base articles.

Qualifications & Experience:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5 years of experience in IT infrastructure roles within financial institutions.
• Strong hands-on experience with:
• Windows Server (2016/2019/2022)
• Linux (RHEL, CentOS)
• Nutanix AHV and Prism Central
• VMware vSphere and Hyper-V
• Familiarity with patch management tools (e.g., SCCM, Ansible).
• Experience with vulnerability management platforms (e.g., Tenable).
• Solid understanding of ITIL processes, especially change and incident management.
• Knowledge of regulatory frameworks such as BNM RMiT, ISO 27001, and PCI-DSS.

Preferred Skills:

• Certifications such as MCSE, RHCE, Nutanix NCP, or ITIL Foundation.
• Experience with automation and scripting (PowerShell, Bash, Python).
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.