Program Coordinator

Date: Nov 6, 2026

Location:

India

Office Location: New Delhi, India

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

(A)	Primary Responsibilities (These are the key work activities to achieve the position objective. Limit this section to essential responsibilities.)	Percentage (%) of Time Spent
1	Manage and coordinate end-to-end visit programs for overseas senior management and delegations, ensuring seamless execution of schedules, logistics and stakeholder engagement.	25%
2	Develop, maintain and manage executive calendars, meeting schedules, room bookings, agendas and related coordination activities across multiple stakeholders and time zones.	20%
3	Support domestic and international travel arrangements, accommodation, transportation and logistics to ensure smooth and efficient visit execution.	20%
4	Act as the central liaison between overseas executive offices, internal stakeholders and service providers to facilitate timely communication and issue resolution.	15%
5	Monitor and oversee delegation activities during visits, including evening and weekend engagements where required, ensuring adherence to approved schedules and business objectives.	10%
6	Anticipate operational requirements, identify risks and independently resolve logistical challenges while maintaining confidentiality and professional standards.	10%
(B)	Secondary Responsibilities (List of duties that are marginal or infrequent.)
1	Prepare executive briefing packs, visit summaries and coordination reports as required.
2	Support special projects, management events and strategic initiatives assigned by senior management.
3	Maintain databases, travel records, vendor information and program documentation.
4	Recommend process improvements to enhance effectiveness and efficiency of executive visit management and stakeholder coordination.
	Total:	100%

Section 6 : Knowledge, Skills, Experience & Qualifications

Knowledge & Experience

8-10 years of experience in Executive Support, Program Management, Event Management, Corporate Administration, Hospitality Management, Protocol Management or similar coordination-intensive roles.
Proven experience supporting senior executives, international visitors or overseas delegations.
Strong exposure to working with expatriates and overseas stakeholders.
Experience managing complex schedules, logistics and multiple stakeholder requirements simultaneously.
Ability to work independently and assume complete ownership of assignments.

Skills

Excellent stakeholder management, communication and interpersonal skills.
Exceptional planning, scheduling, organizational and multitasking capability.
Strong problem-solving ability with sound day-to-day decision making.
High attention to detail, responsiveness, confidentiality and execution discipline.
Comfortable working beyond standard office hours, including evenings and weekends, when required for delegation programs.

Qualifications

Bachelor’s degree in business administration, Hospitality Management, Management, Commerce or a related discipline.
Relevant certifications in Project Management, Event Management, Hospitality Management or Administration would be an advantage.
Japanese language is desirable but not mandatory; comfort in communicating with international stakeholders is essential.