Senior - Outward Remittance

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Key Responsibilities

• Process, check, and approve outward remittance transactions in accordance with internal procedures, regulatory requirements, and service standards.
• Support daily operations of the Outward Remittance team and ensure transactions are processed accurately and within required turnaround times.
• Process foreign exchange transactions in accordance with customer instructions and approved FX arrangements.
• Perform end-of-day controls and support daily operational reconciliations.
• Investigate and resolve payment exceptions, repair items, rejected payments, and customer enquiries.
• Ensure compliance with BOT regulations, AML/CFT requirements, sanctions screening, and internal policies relating to cross-border payments.
• Escalate operational issues, incidents, and control concerns to management in a timely manner.
• Assist in training and coaching junior staff and provide guidance on operational procedures.
• Participate in system testing, UAT activities, process improvement initiatives, and remittance-related projects.
• Support internal audits, compliance reviews, and regulatory examinations when required.

Qualifications

• Bachelor's Degree in Finance, Banking, Business Administration, or related field.
• Minimum 5 years of banking experience, with at least 3 years in outward remittance or cross-border payment operations.
• Good understanding of foreign exchange operations and payment processing.
• Solid knowledge of BOT regulations relating to remittance transactions.
• Working knowledge of AML/CFT requirements, sanctions screening, and compliance controls.
• Familiarity with SWIFT system and payment messages.
• Experience performing checker/approver responsibilities will be an advantage.
• Good analytical and problem-solving skills with attention to detail.
• Good English communication skills and ability to work with regional stakeholders.
• Strong coordination and interpersonal skills.
• Ability to work under pressure and manage time-sensitive transactions.