Temporary Staff - Front Office (12 month contactor)

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Responsibilities and Duties

• Support customers and cooperate with related departments to ensure smooth daily transactions, including but not limited to loan, fixed deposit, FX and trade related transactions.
• Follow up and ensure timely response to customers' inquiries. 
• Coordinate with Business support team to follow up KYC matter, including but not limited to KYC review, update and reports.
• Manage, control exceptional handling, T/T in advance, pending original application for fax/e-mail transactions, dormant customers, SAS investigation, custody, chitbook.
• Support credit related tasks including but not limited to input financial statement in the system, prepare credit checksheet and credit documentation, prepare credit application as per assigned
• Ensure the completion of the bank's procedures in all transactions.
• Other duties as assigned by RMs, Team Leader and Department Head.

Requirements:

• Skills: English proficiency in 4 skills. Proficiency in Microsoft Word, Excel, PowerPoint. Good ability of time management to deal with multi tasks smoothly.
• Characteristics: high sense of responsibility and compliance; detail orientation; ability to work with accuracy, meet set deadline, and being punctual.
• Experience: at least 1 year experience in front-office in banking or financial service
• Japanese speaking (from N2) is an advantage