Vice President, Asia Innovation Centre (AIC)

Reporting to the GM of Asia Innovation Centre, this role will lead the new business development and Digital Customer engagement activities for SMBC’s corporate customers. This includes designing and implementing new Digital solutions with focus on large Japanese Corporates outside of Japan in collaboration with tech players and SMBC Group companies. This role will define and manage the end-to-end customer engagement and specifically work with SMBC HQ in Tokyo and Group companies in India, Indonesia, Vietnam, and Philippines to achieve stated business outcomes.

Digital Customer engagement

• Contribute to developing the customer priorities and customer journeys and focus areas for Asia Innovation Centre. 
• Engagement of Japanese corporate customers in understanding their needs and wants from digital solutions.
• Development and management of Digital customer solutions leveraging partners for countries in Japan and APAC.
• Determining the benefits (financial/non-financial, direct/indirect) of delivering the digital customer solutions for the organizational units
• Define the roadmap and integrating components of people, process, and ecosystem partners to implement Digital solutions.
• Includes constant interaction with Japanese corporates and SMBC HQ in definition of business case, partner strategy and planning in support of delivering defined Digital initiatives.
• Implement business as usual, but not limited to, regulatory & governance matters, new products and business steering in APAC branches
• Collaborate with relevant departments of Head Office to efficiently enhance business and governance in APAC region

Business enablement and Project management

• Developing action-oriented initiatives and plans in consultation with business leaders and management team with clearly defined KPIs and business outcomes.
• Support framework and methodology to develop Go-to-market plan, run pipeline development initiatives along with key business leaders.
• Planning and driving implementation actions, together with relevant functions to enable regulatory, legal entity, policy, and procedural changes.
• Stakeholder management and engagement approach to facilitate the design and delivery of Digital initiatives.

Job Requirements
Business and Technical Requirements

• Bachelor's degree or equivalent
• At least 7-8 years of Customer engagement and Japanese Banking experience is mandatory
• Digital experience is an added advantage.
• Proficiency in Japanese is preferred as this role needs to prepare regular reports to Japanese Authorities and to liaise with Head Office
• Knowledge of Japanese Banking Law is necessary

Characteristics Experience, & Degree
 

• Strong strategic thinking, use of data and logic for decision making and improve understanding
• Entrepreneurial and ability to work autonomously and take ownership
• Ability to work with senior stakeholders
• Effective cross-functional collaborator and communication
• Able to frame an issue or opportunity from first principles
• Flexibility & adaptability to adjust priorities according to business needs
• Communicating effectively
• Ability to inspire others