Vice President, Change Management Office

Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region.   SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network.  We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.

With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.

Job Responsibilities

The Program Manager is responsible for overseeing and driving key programs/projects and ensuring successful delivery of the overall program. The role holds a strategic function to work closely with various stakeholders to achieve business goals and objectives, including Mid-term plans.

• Plan and define the scope of the program and its individual projects
• Develop detailed project plans, key objectives and milestones with progress tracking
• Define tasks and required resources to manage project and required team members and subject matter experts
• Coordinate with internal stakeholders and resources and external parties to execute projects under the portfolio
• Manage and mitigate project risks to deliver on-time, within scope and budget
• Establish and maintain relationships with stakeholders
• Create and maintain comprehensive project documentation
• Report portfolio status and escalate issues to senior management as appropriate. Arrange regular cadences with management and the project committees to provide updates and report on individual project status
• Manage any changes to the project scope, timeline and budget
• Coordinate the dependency management between different projects in the portfolio
• Participate in global forums to create global alignment and standardizations as necessary with other regions
   

Job Requirements

• Degree/Masters degree in related fields such as banking and finance, business administration etc.
• Project management certifications such as PMP and CAPM will be highly regarded, proficient with project management software and tools
• Process improvement skills and certifications such as Lean Six Sigma, Scrum / Agile

• About 7 to 10 years' experience in the financial sector with leading projects in corporate banking is essential
• Strong working experience in managing large-scale, front-to-back, business, regulatory, digitalization and/or process improvement projects
• Good appreciation of digitalization as such big data and AI particularly with application to the financial industry
• Confident in leading discussions with senior management, building consensus and influence change
• Ability to bridge between business needs and technical requirements, and translating into project deliverables and results
• Collaborative, team oriented mindset
• Excellent communication skills
• Problem-solving and leadership skills
• Proficiency in Japanese language is required due to frequent liaison and communication with various departments in Tokyo Head office