Vice President, Deposit Operations
Malaysia
Headquartered in Tokyo, Sumitomo Mitsui Banking Corporation (SMBC) is a leading global financial institution and a core member of Sumitomo Mitsui Financial Group (SMBC Group). Built upon our rich Japanese heritage since 1876, we put our customers first and provide seamless access to, from and within the Asia Pacific region. SMBC is one of the largest Japanese banks by assets and maintain strong credit ratings across our global integrated network. We work closely as one SMBC Group to offer personal, corporate and investment banking services to meet the needs of our customers.
With sustainability embedded within our strategy and operations, we are committed to creating a society in which today’s generation can enjoy economic prosperity and well-being, and pass it on to future generations.
- Deposit Operations Expertise – strong knowledge of :-
- Account opening and maintenance
- Customer information management (CIF)
- Signature and mandate controls
- Deposit products and services
- Transaction processing and authorization controls
- Custody and document management
- Ability to oversee end-to-end deposit processing operations.
- Strong Leadership Skills and Department Management
- Drive service excellence and operational efficiency.
- Coach and develop managers and staff.
- Manage workforce planning and capacity requirements.
- Foster engagement, accountability and high performance.
- Drive training, competency development and succession planning.
- Risk Management & Internal Controls
- Maintain strong first-line-of-defense ownership.
- Lead incident management and root cause analysis.
- Regulatory & Compliance Knowledge
- Good knowledge of statutory requirements and/or related rules on:
- Anti-Money Laundering / Countering the Financing of Terrorism requirements
- Know Your Customer / Customer Due Diligence standards
- Deposit-related regulations
- Data privacy requirements
5. Operational Excellence & Process Improvement
- Identify process inefficiencies and drive simplification.
- Promote standardization before automation
- Lead Kaizen and continuous improvement initiatives.
- Transformation & Change Management (Added Advantage)
- Lead system implementations/enhancements and operational migration.
- Manage readiness for digital tools and process changes.
- Guide teams through organizational and technological transformation.