Vice President, GenAI Application Product Manager

Reporting to the GM of Asia Innovation Centre, this role will lead the new Gen AI Application product management to build new GenAI enabled solutions for SMBC’s corporate customers. This includes designing and implementing new Digital solutions leveraging GenAI in collaboration with customers, tech players and SMBC Group companies. This role will define and manage the end-to-end product development and specifically work with SMBC HQ in Tokyo and Group companies in India, Indonesia, Vietnam, and Philippines to achieve stated business outcomes.

The Role Responsibilities

Digital Product management

• Contribute to developing the product priorities and customer journeys and focus areas for Asia Innovation Centre. Strategic planning for product development and management of Digital customer solutions leveraging AI and GenAI for countries in Japan and APAC.
• Determining the benefits (financial/non-financial, direct/indirect) of delivering the Gen AI Digital product for the organisational units
• Define the roadmap and integrating components of people, process, and ecosystem partners to implement Digital product schemes. Includes definition of business case, vendor partner strategy and internal resources planning in support of delivering defined Digital initiatives.
• Implement business as usual, but not limited to, regulatory & governance matters, new products and business steering in APAC branches
• Collaborate with relevant departments of Head Office to efficiently enhance business and governance in APAC region

Business enablement and Project management

• Developing action-oriented initiatives and plans in consultation with business leaders and management team with clearly defined KPIs and business outcomes.
• Support framework and methodology to develop Go-to-market plan, run pipeline development initiatives along with key business leaders.
• Planning and driving implementation actions, together with relevant functions to enable regulatory, legal entity, policy, and procedural changes.
• Stakeholder management and engagement approach to facilitate the design and delivery of Digital initiatives.
• Appropriately manages the risks that may arise from Digital projects to the Bank and to the stakeholders supported.

Job Requirements

Business and Technical Requirements

• Bachelor's degree or equivalent (CFA, CPA is an added advantage)
• At least 15 years of Digital product development and customer engagement experience is mandatory
• Banking and Digital experience is an added advantage.
• Proficiency in Japanese is preferred, but not essential,  as this role needs to prepare regular reports to Japanese Authorities and to liaise with Head Office
• Knowledge of Japanese Banking Law is an advantage

Characteristics Experience, & Degree

• Strong strategic thinking, use of data and logic for decision making and improve understanding
• Entrepreneurial and ability to work autonomously and take ownership
• Ability to work across all levels of the organisation, especially with senior stakeholders
• Effective cross-functional collaborator and communication
• Able to frame an issue or opportunity from first principles
• Flexibility & adaptability to adjust priorities according to business needs
• Communicating effectively
• Ability to inspire others