Vice President, Senior Business Analyst, AGMD-RIL

The incumbent will be responsible for engaging stakeholders and product managers to gather and analyze business requirements across various banking segments.  You will translate these requirements into products/services with associated ROI, outline system changes for the IT department or third-party vendors and oversee the delivery. Additionally, you will support initiatives aimed at enhancing business growth, improving operational efficiency, and delivering innovative financial solutions for customers.

The Role

A team member in the Asia Growing Markets Department - Research & Innovation Lab (AGMD-RIL), the incumbent will be responsible for engaging stakeholders and product managers to gather and analyze business requirements across various banking segments.  You will translate these requirements into products/services with associated ROI, outline system changes for the IT department or third-party vendors and oversee the delivery. Additionally, you will support initiatives aimed at enhancing business growth, improving operational efficiency, and delivering innovative financial solutions for customers.

Job Responsibilities

• Collaborate with stakeholders in Business Banking, Commercial Banking, Corporate Banking, and Treasury to identify needs and challenges.
• Serve as a liaison to synergize business units and IT teams on requirements, activities and deliveries.
• Elicit, document, and prioritize business requirements through interviews, workshops, and surveys.
• Analyze existing processes and systems to identify gaps and inefficiencies and propose actionable plan and enhancements.
• Translate business requirements into clear specifications and user stories for delivery in Agile or waterfall methodologies.
• Map and document business processes using tools like BPMN, Flowcharts, or Value Stream Mapping.
• Analyze data and financial metrics to perform cost/benefit analyses and calculate return on investment (ROI).
• Ensure compliance of business requirements and solutions with regulatory standards and internal policies.
• Regularly update and engage stakeholders on project status, timelines, risks, and issues.
• Assist in quality assurance and implementation by contributing to test and implementation strategies.

Job Requirements

• Bachelor’s degree in IT or equivalent with a minimum 8+ years of working experience in gathering, documenting, and analysing business requirements using various techniques (interviews, workshops, surveys).
• Proficient in mapping and documenting business processes and translating complex business requirements into clear specifications and user stories for Agile or waterfall delivery.
• Possess strong analytical skills to perform cost/benefit analysis and evaluate return on investment (ROI).
• Possess excellent communication skills to liaise effectively between business units and technical teams, ensuring alignment and management of requirements.
• Familiar with regulatory standards and compliance requirements in the banking sector.
• Ability to stay updated on industry trends and best practices, applying them to enhance banking solutions and operations.
• Ability to manage and prioritize large workloads and deliver within tight deadlines.
• Ability to appreciate diverse cultures and facilitate smooth communications between Head Office, Singapore office and entities.