Vice President, Technology Governance & Control Team

The Technology Governance & Control Team at SMBC Singapore is responsible for overseeing the governance and control of IT system development, IT service management, IT operations and support functions. The team plays a crucial role in ensuring that technology is developed, deployed, and managed responsibly, in line with global technology governance standards and best practices. 

The Role

The Technology Governance & Control Team is a key IT team responsible for providing oversight and governance of IT system development, service management, operations, and support functions at SMBC in Singapore.

Job Responsibilities

• Lead an IT Quality Assurance Team of more than 5 members to enhance the overall IT Technology Quality Assurance (QA) and Control framework.
• Develop, implement, and maintain the relevant IT Technology QA and Control framework, including policies, processes, and tools, for Singapore Branch and across APAC Branches.
• Conduct regular IT Technology QA & Control compliance checks on in-scope Technology Controls, such as project management, IT security, and operations, to evaluate the adequacy and effectiveness of internal controls.
• Prepare and review IT Technology QA & Control compliance assessment reports and establish remediation and improvement plans.
• Maintain IT Technology QA & Control compliance checklists, ensuring they are in line with regulatory requirements and internal IT procedure manuals.
• Ensure compliance with the bank's IT governance policies and procedures and collaborate with IT system owners to perform system risk assessments.
• Standardize processes and procedures with APAC branches, reviewing IT-related documents such as procedure manuals and guidelines.
• Provide leadership and guidance to technology teams, ensuring adherence to IT Technology policies and procedures.
• Implement IT Technology Governance and Controls on digitalized platforms for improved productivity and efficiency.
• Provide IT audit support to relevant business units and IT audits.

Job Requirements

• Bachelor’s degree in IT or equivalent with minimum 10 years of working experience in IT governance and control, preferably in the Financial Services sector.
• Strong leadership and people management skills, with experience in managing teams responsible for IT Quality Management.
• Subject Matter Expert in IT Quality Management framework and its implementation.
• Ability to identify risks within processes and develop effective control checks.
• Solid knowledge of regulatory and compliance requirements in the APAC region, such as MAS TRMG & BNM RMiT, and the ability to apply legal/regulatory guidance.
• Collaborative mindset, capable of working with stakeholders at all levels of the organization.
• Familiarity with industry standards, trends, and products.
• Strong analytical and communication skills, with the ability to clearly communicate operational risks.
• Understanding of system development and operational processes in the financial services industry.
• Strong decision-making, problem-solving, and numerical skills.
• Ability to manage large workloads, meet deadlines, and prioritize tasks.
• Experience in IT governance reviews, controls testing, and assurance, as well as delivering IT Quality Assurance training.
• Excellent communication, presentation, and interpersonal skills.
• Preferred experience working with JIRA (workflow management system) and ServiceNow (ITSM/ITAM).
• Work location: One@ChangiCity